Returns & Exchange Policy

7-Day Exchange Policy

At Jai Tulja Bhavani Jewellery, we take utmost care in quality checking each piece before dispatch. If you receive a damaged, defective, or incorrect jewellery item, we offer a hassle-free 7-day exchange.

Conditions for Exchange

• An unboxing video recorded from opening the sealed package is mandatory for damage claims.
• The item must be unused, unworn, and in its original jewellery box with tags intact.
• Customized bead jewellery crafted to order cannot be returned unless damaged in transit.

How to Initiate an Exchange

WhatsApp our customer care team at +91 99896 75682 with your order ID and unboxing video. We will guide you through the instant exchange process.